Empire Today Customer Service: We roll out the red carpet for you
At Empire Today we give every customer special treatment. We recognize that each and every one of our customers has their own wants and needs. Not only when it comes to choosing from the quality carpet, flooring and window treatment products we offer – but also regarding their schedule and budget. Our goal is to provide beautiful solutions that satisfy individual requirements. We’re proud to say that Empire Today has over one million satisfied customers. Call Empire Today and experience the difference personal attention makes.
Empire Today: We are here to Listen
Empire Today has many avenues through which our customers can contact us. Not only do we offer a customer service line 800-588-2300®, that runs seven days a week, but we also have a Customer Service page on our website where customers can go to receive assistance or ask questions. They can also send an email to us or use our “click to call” feature online. Empire has joined such networking sites as Facebook and Twitter so customers can find out more information about Empire Today and our products. At Empire Today, customers are the cornerstone of our business and accessibility to our customers is very important to us.
Empire Today Customer Service: Pass it on
Empire Today has over one million satisfied customers who have purchased Empire Carpet, flooring and window treatments. Over the past 50 years, we have learned our customers can be our best advocates as a large part of our business comes from repeat purchases and referrals. Empire Today customers are so pleased with their results, they can’t wait to show off their rooms and tell friends, family and co-workers about their Empire Today experience. We appreciate the compliments, and when it comes to satisfied customers at Empire Today, the more the merrier.
Empire Today Customer Service: Over 1 Million Satisfied Customers
Empire Today has 50 years of experience in building strong customer relationships. They offer free in-home consultations, where an Empire Today sales representative brings samples to a customer’s home so they can see we can ensure customers are choosing the right products for their décor and lifestyle. Empire offers Empire carpet, flooring and window treatments. All of our products come with installation and manufacturer warranties and product care tips. At Empire Today, we constantly work to ensure our customers are satisfied with their product and installation.
Empire Customer Service: Easy Shop-at-Home Convenience
Ready to finally start those home improvement projects but don’t have time to shop around at a retail store? Empire Today offers convenient shop-at-home service for carpet, flooring and window treatments, at no cost or obligation to you. We offer free in-home estimates where we bring samples directly to your home so you can see how they look with your existing décor. At Empire Today, we believe it is important for customers to view products at home where they will be used. As well, many of our products are available to be installed the next day. Empire Today realizes that our customers lead busy lives and with our shop-at-home service we try to make the home improvement process as convenient and unproblematic as possible.
Don’t fret! Empire Today is here to answer your questions
At Empire Today, we believe the Empire customer experience does not end after installation. We are dedicated to providing our customers with world-class service and offer many different avenues through which you can communicate any questions or concerns. If you prefer to reach us by phone, questions can be easily directed to 800-588-2300 where Empire customer service representatives are available to help you. We also offer a click-to-call option on our Empire Today website. Here, customers can be connected to an Empire customer service representative to set up an appointment or answer any questions. Another option to ask questions about products is to contact us through an email on our website. Simply type your question in the box under “Customer Satisfaction Center” and a customer service representative will respond to your message directly. Whatever route you choose, our Empire team is ready to serve you.
Updates to make your home more attractive to sellers or buyers
Are you looking for some simple updates to make your home more attractive to buyers? With Empire Today’s shop-at-home service, free in-home estimates and next day installation on many products, we can make these updating your home more convenient for you. Installing Empire carpet, flooring or window treatments are great ways to give a fresh new look to any room in your home and make it more attractive to potential buyers. Empire carpet is offered in many different textures, colors and durability. This makes it versatile and it can be installed in nearly every room in your home, whether it is a dining room or a bedroom. As well, Empire flooring is offered in hardwood, laminate, ceramic tile, and vinyl. The variety of options we offer allows you to be flexible with how you change the look of your home. New Empire window treatments are another great way to update the look of any room in your home for buyers.
"Find Your Style" with Empire Today
Everyone’s tastes are different, and finding a “sense of style” to call your own is often a process. Empire Today offers quality, name-brand Empire Carpet and flooring. With so many different options it is important to know what you want and what you are looking for. What colors and patterns are you most drawn to? There are many interior design styles to choose from, but what appeals the most to your eye? Empire Carpet ranges from smooth, clean and soft plush carpet texture to a more resilient, tight looped Berber texture. Empire flooring is available in different types of hardwood, laminate, vinyl and ceramic tile. Which option suits your lifestyle best? These are all some of the factors you may want to consider when exploring what “style” suits you. Empire Today can offer Empire Carpet and flooring ideas to satisfy any taste.
Empire Today Customer Service: A History of Success
For over 50 years, Empire Today has been one of the country's leading providers of installed home improvements and home furnishings. Our world-class service helps us solve your home improvement and home furnishing issues. Empire Today was founded in Chicago in 1959 as a small family-owned business by entrepreneur Seymour Cohen and was originally called Empire Plastic Covers. This eventually grew into Empire Home Services and then Empire Carpet. Over the years Empire’s product line expanded as did its national presence, so the name was changed again in 2002 to Empire Today. Empire Today offers quality, name-brand carpet, flooring and window treatment products at great prices. Empire Today Service offers professional installations and world-class service to more than 35 major metropolitan markets, with a commitment to building customers for life.
Empire Today Customer Service: We can help you transform your home to entertain guests
Summer is right around the corner and many people are trying to get their homes ready for entertaining guests. Empire Today offers a wide selection of quality, name-brand Empire carpet, flooring and window treatments products at great prices. With our convenient shop-at-home service, your Empire Today sales representative will arrive at your home to show you samples, allow you to match the samples with your existing décor, measure and give you a fully installed price to give your home a new look. The Empire Today sales representative will discuss our financing options, which include one-year financing with approved credit, and also schedule your installation. Next day installation is available for many of our in-stock Empire carpet, flooring or window treatments and is completed by our Empire Today professional installers. Empire Carpet can help you get your home ready quickly to entertain if you have guests coming this summer, shop-at-home service and next day installation may be your answer.
Empire Today Customer Service: Our printable product care information
Empire Today is committed to providing our customers with world-class service before, during and after the installation of your Empire carpet, flooring or window treatments. This includes providing our customers with Empire Today printable product care information that is available on our product care website online at www.empiretoday.com. Our Empire Today website and product care information will help you properly care for and maintain your Empire carpet, flooring or window treatments by developing a regular maintenance schedule. Our product care information includes recommendations to help you maximize the life of your Empire carpet, flooring or window treatment purchase. Empire Today is dedicated to building customers for life through our world-class service. We have been a leading provider of installed home improvements and home furnishings since 1959 with over one million satisfied customers.
Empire Today Customer Service: One all-encompassing price
If you go to a retail store you may be able to see the price of your home improvement and home furnishings but you may have to wait to see what the installation charge will be. Instead, Empire Today provides our customers with one all-encompassing price for all of your home improvements and home furnishings. During your free in-home estimate one of our qualified Empire Today sales representatives will arrive at your home to show you samples, allow you to match them with your existing décor, measure and give you a fully installed price to give your home a new look. Empire Today also provides you with a variety of quality, name-brand Empire carpet, flooring and window treatment products to choose from. Customers are the cornerstone of our business at Empire Today and we are dedicated to providing you with world-class service throughout your Empire Today experience. Your satisfaction is our satisfaction.
Empire Today Customer Service: Save time with our shop-at-home service
When you purchase home improvements and home furnishings from a retail stores, it requires going to the store, selecting a product, setting up an appointment for measurement, determining final costs and scheduling an installation.Empire Today offers a convenient shop-at-home service where one of our qualified sales representatives will arrive at your home to show you samples, allow you to match them with your existing décor, measure and give you a fully installed price to give your home a new look. If you went to a retail store, you may be required to schedule a separate appointment to measure and you would have to wait to see what the total installation charge would be.
During your shop-at-home appointment, our Empire Today qualified sales representative will also discuss our financing options like one year financing with approved credit and can schedule your installation. Again, if you went to a retail store your home improvements and home furnishings could take weeks to receive and install, whereas with Empire Today we offer next day installations on any of our in-stock Empire carpet, flooring or window treatments. Customers are the cornerstone of our business at Empire Today and we are dedicated to providing them world-class service like our shop-at-home service, throughout their Empire Today experience.
Empire Today Customer Service: Your feedback is appreciated
Customers are the cornerstone of our business at Empire Today. Our customer service representatives, qualified sales representatives and professional installers are all committed to providing you with our world-class service throughout your Empire Today experience. We offer the same quality, name brand Empire carpet, flooring and window treatments available in retail stores and by interior designers. Your satisfaction is our satisfaction at Empire Today. Therefore, we welcome customer feedback via our website at www.empiretoday.com or by phone at 800-588-2300, so we may grow and continue to build customers for life.
Empire Today Customer Service: Available in over 35 markets
Are you looking for a company to assist you in moving forward with your home improvements and home furnishings? Empire Today provides world-class service to more than 35 major metropolitan areas in The United States. We also offer the same variety of quality, name-brand Empire carpet, flooring and window treatments offered in retail stores and by interior designers. Empire Today even provides free in-home estimates so one of our qualified Empire Today sales representatives can help you match samples with your décor, measure and give you the fully installed price for your home’s new look. Email us at www.empiretoday.com or contact Empire Today by phone at 800-588-2300 for more information on the regions we service and to schedule your free in-home estimate. Empire Today is dedicated to providing you with world-class service throughout your Empire Today experience.
Empire Today Solves Problems: Quality, name-brand products and professional ensure we are building customers for life
Judith B., from Pennsylvania says:
“We had our laminate flooring installed a few weeks ago and it has made our family room more enjoyable to be in and has made a huge improvement on its appearance. It is much more comfortable to walk on and for the children to play on. They used a padding to cushion the floor so it is comfortable and beautiful! We are 100% satisfied with the flooring and the installers did such a nice job. They arrived on time and I felt very comfortable with them in my home. I would not hesitate to have them do more home improvements or to recommend them to others.”
Empire Today Customer Service: Finding areas we service is easy!
Are you wondering if you can have Empire carpet, flooring and window treatments installed where you live? It is quick and simple to find out when you visit our website www.empiretoday.com and type your zip code into “Find Areas we Service.” You can see what products are available in your region and learn about any special offers or promotions being run in the area. Empire Today is committed to providing world-class service to our customers throughout your Empire Today experience. If we service your area, you can schedule a free in-home estimate with one of our qualified Empire Today sales representatives and they will help you match samples with your décor, measure and provide you with a fully installed price for your home’s new look.
Empire Today Customer Service: A variety of quality, name-brand product options
Empire Today offers a variety of quality, name-brand Empire carpet, flooring and window treatment options in a wide selection of styles and colors. Empire Carpet offers texture, plush, frieze, Berber and loop carpet options for you to choose form. Empire flooring includes a wide selection of hardwood, laminate, ceramic and vinyl choices. Empire Today also offers a large selection of window treatments ranging from light-filtering honeycomb blinds and shades to casual and exotic woven woods.
Empire Today offers the same quality, name-brand carpet, flooring and window treatments available in retail stores and by interior designers. We provide products from a wide variety of name-brands such as Armstrong, Beauleiu, Shaw, Eclipse Shutters and Daltile. All of our Empire carpet, flooring and window treatment installations are performed by our professional installers. At Empire Today we are dedicated to providing you with world-class service throughout your Empire Today experience. This begins with providing you only quality products from name-brand home improvement and home furnishing vendors.
Empire Today Solves Problems: World-class service and customer satisfaction
Peggy R., from North Carolina explains her Empire Today experience.
“Two days before Christmas we had the entire house done - carpet and laminate. It was done exactly as promised and is simply beautiful. Several days later we ran into some problems with water leakage from the dishwasher. We had never had a leak before and concluded the installation may be the reason. I was so concerned that Empire would not take responsibility for the problem. I was surely wrong. They were out the day after we discovered and reported the problem. They corrected it completely and replaced all the effected flooring. We could not have asked for a better response from this company. We are very satisfied with their service and because of the marvelous way they handled this problem that arose, we will recommend them to anyone. They did a great job!”
We are dedicated to building customers for life by providing you with world-class service throughout your Empire Today experience. We offer professional installation on all of our Empire Carpet and Empire flooring. At Empire Today, customers are the core of our business and your satisfaction is our satisfaction.
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