Empire Flooring Tips | Sales Representatives Reviews

Your schedule is Empire Today’s schedule. When you call Empire Today, you shop when it’s most convenient for you and your family - even if it’s in the morning or at night. Plus you shop at the place where it’s the most convenient too – right at home! We deliver and install on your schedule. In most cases, we can install Empire Carpet or Empire Flooring the next day on in-stock products. Our customers are amazed at how convenient and professional our service is compared to major retailers. And we do it all with quality products, professional installation and great prices.

Empire Today Solves Problems: Our qualified sales representatives work with your budget and needs

“I am still submitting this after procrastinating for quite some time if that explains how happy I was with my sales representative at Empire Today. Not only was he pleasant and knowledgeable regarding the product, but he understood my financial restraints and worked out a great deal right away. When the installation crew wasn't able to take my piano downstairs like we had agreed because one of them had recently had some surgery, I called our sales representative and they were at my home in less than a half an hour, rolling up their sleeves to help. I am a mover myself and was impressed with their willingness to jump right in and solve the problem. Thank you to our sales representative. They did a great job and I can't wait to refer my friends to you.”

Empire Today Solves Problems: Qualified sales representatives, professional installers and world-class service

“I had ceramic tile installed in my kitchen and the installers were fantastic. They dug through three layers of old flooring, leveled the uneven concrete base and put down great looking tile flooring. Our sales representative was professional, friendly, caring and fast. From start to finish, the clean-up time was less than five hours. Our flooring looks fabulous. I will use them again for carpet in my bedrooms. On top of everything, the price could not be beat. Thank you to the professional installers who gave me a great new kitchen.”

Empire Today Solves Problems: Qualified sales representatives and professional installers demonstrate our commitment to world-class service

“Our sales representative was very nice, polite and represented the Empire Company as one of the best. I do not have a before and after picture, but I can tell you that we love our floors. I would also like to thank our installers for there kind, courteous and professional service. I would recommend them any time.

Thank you to our sales representative and to Empire!”

Empire Today Solves Problems: Another satisfied customer

“After seeing the advertisements on television, I thought this is too good to be true. But I called the one eight-hundred number and made an appointment. The rest of the story is unbelievable. The sales representative was knowledgeable, courteous and a delight to talk to. The "worker bees" came on time when scheduled and the crew that did my floors was the best. I cannot say enough about Empire to my friends and relatives. I love my floors."

Empire Today Solves Problems: We impress customers by living up to our promise of world-class service

Debbie T., from North Carolina explains her experience with Empire flooring.

“Being someone who has had several bad experiences with companies and their subcontractors I was worried that I was in for another one. I went online to the Better Business Bureau (BBB) and read everything about Empire Today. I was impressed but still unsure. My husband and I went ahead and decided to use Empire Today and it was one of the best decisions we have ever made. The sales representative was honest and not pushy and the installers were professional and hardworking. The tile was installed perfectly in our kitchen, eating area and sunroom. Empire Today has set the bar for customer service and for doing a good job. We will use them again as well as the same installation crew. Thanks so much for a beautiful job.”

Empire Today Customer Service: Our convenient shop-at-home process

Empire Today offers a convenient shop-at-home service can allow so you can avoid traveling to a retail store for your home improvements and home furnishings. You can schedule your Empire Today shop-at-home appointment online at www.empiretoday.com or reach us by phone at 800-588-2300^™.During your in-home estimate one of our qualified Empire Today sales representatives will arrive at your home to show you samples, allow you to match them with your existing décor, measure and give you the fully installed price for your home’s new look. They will also discuss our one-year financing options with approved credit and schedule your installation, which could even be next day.

The professional installation of your Empire carpet, flooring and window treatments will then be completed by one of our Empire Today professional installers. After your professional installation is complete, our professional installers will review the job with you to make sure that you are completely satisfied and provide you with access information for our Empire Today Product Care websites, featuring product care and maintenance information. At Empire Today we are committed to providing our customers with world-class service throughout your Empire Today experience.

Empire Today Solves Problems: Qualified sales representatives, professional installers and quick, professional installations

“Empire Today just finished installing our new engineered hardwood flooring. It looks beautiful! Our experience with Empire was very good. We had an excellent sales representative who went above and beyond and was very accommodating. The installers did an excellent job! They did a very professional job. They worked hard and were very pleasant. The whole process went very quickly. We had the free In-home estimate on a Monday and Saturday we made our decision and placed the order with our sales representative. They did the install on a Monday and Tuesday, only two days later. I would recommend Empire Today.”

Empire Today Solves Problems: Free in-home estimates and professional installations

“The Empire team goes the extra mile to ensure customer satisfaction. Our Empire sales representative provided us with the free in-home estimate on Monday and by mid-day Tuesday my husband and I had new flooring. The installers who put in the flooring were 100% professional and the team who installed the flooring did not stop working until the job was done. They cleaned up after themselves and made it a painless experience. We are thrilled with Empire Today and we will absolutely use them in the future. We truly did save a ton and could not ask for a better product or experience!”

During your free in-home estimate, one of our qualified Empire Today sales representatives will arrive at your home to show you samples, help you match them with your décor, measure and give you the fully installed price for your Empire flooring. Then they can schedule your installation, which could even be next day! All of our Empire flooring installations are performed by our professional installers. Our qualified Empire Today sales representatives and professional installers are committed to building customers for life by providing you with our world-class service throughout the Empire Today experience.

Empire Today Solves Problems: Qualified sales representatives, quality, name-brand products and next day installation

“I had laminate flooring installed over the weekend and I give Empire Today an A+. Our sales representative was very patient because I changed my mind on my selections many times. Once I made my decision, they were able to have the installers arrive the next day! Our main installer paid attention to every detail until the job was done to perfection. After living in my home for three years with ugly carpet, I feel like I am in heaven walking on my new laminate floors. Thank you to our sales representative and installers. You did a great job.”

Empire Today Solves Problems: Helpful and qualified sales representatives, professional installers and quality, name-brand products at great prices

“Our sales representative presented your product very well. We are on a limited income and their suggestions were welcomed. When we saw the product sample we knew that this was the floor for us. Our sales representative suggested that we should not only have our kitchen done but our dining room as well. Now that our hardwood is installed we are so happy with the sales representative’s suggestion. They were very understanding and helpful with our purchase. Now we have beautiful floors and we were able to stay within our budget. This is just what retired folks like us need. The installers were wonderful making sure everything fit properly and looked good, working late into the evening. I will recommend Empire to everyone. You have a great product in the hardwoods.”

Empire Today Solves Problems: Qualified sales representatives offer free in-home estimates and Empire flooring installations completed by professional installers

Kathy C. from California explains her Empire Today experience with Empire flooring.

“Empire was at our door to give us an estimate the day after we called. The sales representative was very professional and patient. It took me some time to choose the flooring and there was no pressure to make a decision from them. They checked in with us periodically by phone until the job was completed. They were very personable and did the measuring quickly and precisely.

The installers were polite, professional and very experienced in laying floors. When the job was completed, they completely cleaned the area. It was almost as if no one had been in our home that day, except we had all new floors.”

Empire Today Solves Problems: Qualified sales representatives that work to satisfy your budget and needs and installations by professional installers

“I just had new carpet and laminate flooring installed in the basement of my home. My sales representative was very friendly and knowledgeable and they did their best to make sure we received an affordable price. The crew called the morning of our installation and they were even early! They were nice, worked great together and were done in no time! I love my new floors! Great job Empire!”

Empire Today Solves Problems: Qualified sales representatives and professional installers keep you informed throughout your Empire Today experience

“My experience with Empire Today was nothing short of delightful. The sales representative was patient, knowledgeable and not the typical pushy sort. The installation crew dealt with my belongings and the installation itself as if it were in their own home. They explained the procedure upon their arrival and throughout the process they kept me informed at each step. They cleaned the floor and job site when installation was completed and even placed the furniture where I wanted it. It was just a great experience. I am looking forward to working with them again.”

Empire Today Solves Problems: Great prices, helpful, qualified sales representatives and professional installers mean your satisfaction

Susan D., from California explains her Empire Today experience with Empire flooring

“I looked for flooring a long time before I called Empire flooring. The sales representative came out to my house and showed me great flooring samples and gave me a better price than I had found searching anywhere else. My sales representative was knowledgeable and professional. There were no gimmicks, no hard core sales pitch and it was a pleasure dealing with the sales representative.
The installers called me at 8:00 a.m. the day of installation to inform me they would arrive within 30 minutes and they were on time. The installers were professional, polite, cleaned up and the job was finished in less than four hours. Thank you to my sales representative for making the process convenient and simple. I am truly happy with my new laminate flooring. Empire flooring was the right choice for me and I would recommend both my sales representative and installers to anyone thinking of new flooring.”

Empire Today Solves Problems: Qualified sales representatives and professional installers are dedicated to providing our world-class service

Celia E., from Texas explains her Empire Today experience with Empire flooring.

“This was an unforgettable first time experience with Empire. The sales representative was truly understandable about my flooring needs. They assured me that the job would be done to my satisfaction.

The installers came in and did such an outstanding job. They were a fantastic group and it showed that they take pride in their workmanship. They did not take any breaks as they continued to do the job at hand. They were dedicated professionals that represent your company’s name well. I am completely grateful for a job well done and my home looks awesome!”

Empire Today Solves Problems: Convenient free in-home estimates, one all-encompassing price and world-class service

“Using Empire Today was a very pleasurable experience. After several months of trying to get a solid estimate from another company, I decided to call Empire Today. I've been watching the commercials for years and I wish I would have just called them first! Everyone that I talked to and dealt with in the company was very professional. We had a great time with our sales representative and they were very thorough and knowledgeable about the products. They were also very patient and let my husband and I take our time picking out colors and textures. The installers were very polite and worked very hard. I never expected things would get done so quickly. My floors are absolutely beautiful. I will definitely do business with this company in the future. Thank you for making customer service a top priority. We do not have a lot of companies like that anymore. You get an A+ in my books.”

Empire Today Service - Sales Representatives Reviews

Empire Today Works On Your Schedule